Seminars

Virsten TeleCorp consultants provide public seminars on a variety of subjects relating to the Customer Service Industry. If you are planning a User Conference, Manager’s meeting or other event relating to customer service, and are interested in learning more about our highly entertaining, interactive seminars please contact us at info@virstentelecorp.com

We can speak on virtually any subject relating to customer service. A sample of the seminars we have provided are:

• Customer Care Center Best Practices
• Support Center Performance Analysis
• Right Brain Problem Solving
• Survival Skills for the Customer Service Manager
• Managing Customer Perceptions
• Overcoming Electronic Communication Challenges
• Fast Path to Effective Writing Skills
• How Well do You Listen?
• Handling Conflict